Surgery Contact Details

Full address details for all of our surgeries can be found on the Surgeries page. There is one direct line to call Priory Medical Group, the Patient Central team will direct your call as appropriate - 01904 404100. Our phone lines are open 8am to 6pm Monday to Friday.

Other Contact Numbers
York Integrated Community Team
Private Medicals	01904 404100
MASTA Travel Clinic	01904 928838

If you are a healthcare professional enquiring about our prioryCare model of patient access please email us at info@priorycare.co.uk

Our surgeries are closed on Sundays and Bank Holidays. We have some pre-booked appointments during weekday evenings and Saturday mornings.

Out of Hours and Emergency Contact Numbers

If you require medical assistance outside of surgery hours please use the following options:

NHS 111: You can call 111 when you need medical help fast but it's not a 999 emergency. NHS111 is a fast and easy way to be signposted to get the right help, whether that is the out-of-hours GP, dental care or a local pharmacy. NHS111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones and you can access them online via https://111.nhs.uk.

Medical Emergency: You should call ’999’ for an ambulance when it is obvious that you or another person is seriously ill and in need of immediate emergency medical care.

Latest from Facebook

Priory Medical Group

We have received a number of queries relating to covid/flu vaccine clinics so have put together some FAQs as below.

2nd October 2023

Priory Medical Group

There are ongoing phone issues at Priory Medical Centre affecting incoming calls to the practice. We're experiencing an intermittent fault where the phones are connecting / disconnecting at regular intervals, when connection is lost its either cutting patients off or dropping the call for a period of time. X-on (our cloud based phone system provider) have been out and done a full investigation of the their equipment and have established that there is no issue with any of the hardware located on site, the issue is outside of the surgery and likely caused by a problem on the BT network, X-on have escalated the fault to BT and we're awaiting an update on this. Our patient central team have alternate arrangements in place, using other lines to support our patients who call us. If you are able please use the prioryCARE form to reduce the phone traffic through the practice where possible - you can request appointments, prescriptions, fit notes and much more. You can use the NHSapp to check results and much more. ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (usual opening times on our website) - Victoria Way is closed this afternoon due to staff sickness. ➡️ https://www.priorymedical.com/our-surgeries/

2nd October 2023

Priory Medical Group

The practice inbound phone line issues remain this morning. Our provider, X-on, are trying to fix this as quickly as possible and we will keep you updated via social media. If you need to request an appointment, sick note, prescription etc please use the prioryCARE form if possible ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (Park View closed this pm) but understandably the reception team are experiencing higher than average attendance so you may experience a wait.

29th September 2023