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3rd October
We are experiencing some issues with our phone lines affecting inbound calls to the practice. The queue buster has been disabled and we are waiting an engineer to come on site. The patient central team are doing the best they can using a backup phone solution. You can still use the prioryCARE form and attend our reception desks if needed. Please be patient with our staff as they are working extremely hard in difficult circumstances. We will update our facebook page if things change. Many thanks. 

Surgery Contact Details

Surgery Contact Details

Full address details for all of our surgeries can be found on the Surgeries page. There is one direct line to call Priory Medical Group, the Patient Central team will direct your call as appropriate - 01904 404100. Our phone lines are open 8am to 6pm Monday to Friday.

Other Contact Numbers
York Integrated Community Team
Private Medicals 01904 404100
MASTA Travel Clinic 01904 928838

If you are a healthcare professional enquiring about our prioryCare model of patient access please email us at

Our surgeries are closed on Sundays and Bank Holidays. We have some pre-booked appointments during weekday evenings and Saturday mornings.

Out of Hours and Emergency Contact Numbers

If you require medical assistance outside of surgery hours please use the following options: 

NHS 111: You can call 111 when you need medical help fast but it's not a 999 emergency. NHS111 is a fast and easy way to be signposted to get the right help, whether that is the out-of-hours GP, dental care or a local pharmacy. NHS111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones and you can access them online via

Medical Emergency: You should call ’999’ for an ambulance when it is obvious that you or another person is seriously ill and in need of immediate emergency medical care.