Social Support

Social prescribing

Primary Care Link Workers are part of the Social Prescribing Team at York CVS. The Primary Care Link Workers are social prescribers based in GP surgeries across York, working alongside individuals to get to know them, and ultimately help them improve their health and wellbeing.

Often people access their GP for what is primarily a social issue, (e.g. loneliness, isolation, financial problems), social prescribing helps provide individuals with an alternative to medical intervention. The team are well placed to address the root cause of these difficulties, and are able to meet individuals in their surgery or out in the community, wherever an individual prefers.

This is a non-judgemental service to support individuals to make small changes, that could make a big impact on their quality of life. If you would like to access this service or find out more call 01904 437911 or visit the Ways to Wellbeing website.

Local Area Coordinators

You can also access support from City of York Council Local Area Coordinators (LAC); they work with individuals and families of all ages and abilities. They help raise awareness of available resources within the local community and support people with a wide range of issues.

Get support with:

taking steps to make your life better
helping you access a wide range of information
getting the right help from available services
developing relationships and community networks
getting your voice heard about things that are important to you
helping you find volunteering opportunities

Find out more about to contact a LAC here.

Social Care

If you want to arrange social care please contact City of York Council adult social care team to arrange an assessment, call 01904 555111.

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Priory Medical Group

We have received a number of queries relating to covid/flu vaccine clinics so have put together some FAQs as below.

2nd October 2023

Priory Medical Group

There are ongoing phone issues at Priory Medical Centre affecting incoming calls to the practice. We're experiencing an intermittent fault where the phones are connecting / disconnecting at regular intervals, when connection is lost its either cutting patients off or dropping the call for a period of time. X-on (our cloud based phone system provider) have been out and done a full investigation of the their equipment and have established that there is no issue with any of the hardware located on site, the issue is outside of the surgery and likely caused by a problem on the BT network, X-on have escalated the fault to BT and we're awaiting an update on this. Our patient central team have alternate arrangements in place, using other lines to support our patients who call us. If you are able please use the prioryCARE form to reduce the phone traffic through the practice where possible - you can request appointments, prescriptions, fit notes and much more. You can use the NHSapp to check results and much more. ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (usual opening times on our website) - Victoria Way is closed this afternoon due to staff sickness. ➡️ https://www.priorymedical.com/our-surgeries/

2nd October 2023

Priory Medical Group

The practice inbound phone line issues remain this morning. Our provider, X-on, are trying to fix this as quickly as possible and we will keep you updated via social media. If you need to request an appointment, sick note, prescription etc please use the prioryCARE form if possible ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (Park View closed this pm) but understandably the reception team are experiencing higher than average attendance so you may experience a wait.

29th September 2023