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Important announcement regarding changes to our appointment system

We have now changed our appointment system following the launch of prioryCARE. We have worked hard to provide a fair and consistent access model and you can read a full explanation of why and how we changed here.

The Klinik total triage tool does much more than just allow you to input a request for an appointment, for example you can also; ask for test results, extend a fit (sick) note and send us a query regarding your medication…

If you have a new medical problem, the system will take you through a series of questions about your symptoms. We aim to action urgent queries within 24 hours and routine queries within 72 hours. This system does not guarantee a face to face appointment, but each new query will be assessed by a clinician and they will act on them depending on the clinical need. This may mean we arrange a telephone consultation, send you a text with advice or book you a face to face consultation

If you are unsure how to use this new online system, Dr Abbie Brooks has done a series of YouTube videos talking you through the process, available here

If you simply want to request your repeat prescription, please continue to use your online account or NHSapp.














Designed and implemented by Red Snapper Associates