Learning Disability

Learning Disability Reviews

Patients with learning disability can have poorer physical and mental health compared to the general population. They can sometimes find it hard to know when they are unwell or tell someone about it. An annual health check can improve people's health by spotting problems early on before they become an issue. It also gives people time to talk about the things that are worrying them.

Patients can get used to visiting the surgery and familiarise themselves with the surroundings and staff so that access becomes as easy as possible. The check allows them to take charge of their own health care. They will receive a Health Action Plan at the end of the consultation. This plan is a great way to help summarise the issues discussed in the health check. It is useful as it allows patients to take control of their own wellness, enabling them to get involved in making better health choices.

Who can have an annual health check?

Anyone over the age of 14 with a learning disability is entitled to an annual health check.

What will happen at your health check?

One of our reception staff will phone to make an appointment that is suitable for the patient and anyone they wish to bring for support. Adjustments can be made if necessary to help accommodate the appointment. A pre-health questionnaire will be sent in the post to allow the patient to document any concerns they may have and to find out useful information beforehand. The appointment will have extra time to discuss general health, lifestyle, any problems identified or ongoing medical issues and any medication that are being taken.

There will then be a top to toe physical assessment and a discussion about any screening or vaccinations that are required. Together with the clinician and the patient a Health Action Plan will be produced, which the patient can take away. Following on from the health check referral to the social prescriber for health wellbeing support will be offered.

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Priory Medical Group

We have received a number of queries relating to covid/flu vaccine clinics so have put together some FAQs as below.

2nd October 2023

Priory Medical Group

There are ongoing phone issues at Priory Medical Centre affecting incoming calls to the practice. We're experiencing an intermittent fault where the phones are connecting / disconnecting at regular intervals, when connection is lost its either cutting patients off or dropping the call for a period of time. X-on (our cloud based phone system provider) have been out and done a full investigation of the their equipment and have established that there is no issue with any of the hardware located on site, the issue is outside of the surgery and likely caused by a problem on the BT network, X-on have escalated the fault to BT and we're awaiting an update on this. Our patient central team have alternate arrangements in place, using other lines to support our patients who call us. If you are able please use the prioryCARE form to reduce the phone traffic through the practice where possible - you can request appointments, prescriptions, fit notes and much more. You can use the NHSapp to check results and much more. ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (usual opening times on our website) - Victoria Way is closed this afternoon due to staff sickness. ➡️ https://www.priorymedical.com/our-surgeries/

2nd October 2023

Priory Medical Group

The practice inbound phone line issues remain this morning. Our provider, X-on, are trying to fix this as quickly as possible and we will keep you updated via social media. If you need to request an appointment, sick note, prescription etc please use the prioryCARE form if possible ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (Park View closed this pm) but understandably the reception team are experiencing higher than average attendance so you may experience a wait.

29th September 2023