Need medical help? Use 111 online, get assessed and directed to the right place for you, like a consultation with a pharmacist, all without leaving your sofa. 🌐 https://t.co/OpC7N2kI9m https://t.co/LEKDfAKOqr
5:00pm - 26 Jan 2023
We have made some changes to when the prioryCARE online form will be available over January.
See our Latest News post for more information.
If you need to access clinical care at Priory Medical Group, you can do this a number of ways as below. We want to ensure a safe and fair access to our appointments for all patients registered with us. Whether you contact us by phone, walk in to our reception desk or use the online tool, your request for an appointment will be processed in the same way.
Online:
> You will navigate to a form which gives you multiple options. It is the quickest way to let us know about new or ongoing symptoms, request a fit note, arrange an appointment with a nurse for a routine injection or update your contact details and much more. Do spend some time familiarising yourself with the different tiles or watch our short videos on YouTube.
> Patients who choose the “new health problem" tile will be taken through a series of questions about their symptoms. This helps us to triage your problem (i.e. determine the urgency) and the query is then directed to the most appropriate team.
You can also use the NHSapp to book appointments for cervical screening (smear test) and to arrange a time to use the blood pressure machine in our reception areas.
By phone:
Call 01904 404100 8am to 6pm Monday to Friday. If you are requesting an appointment for a new problem, our patient central team will go through a series of questions with you, similar to that of the online triage tool.
In person:
Eight of our reception desks remain available to our patients daily, Cherry St is open two days a week. Our highly trained patient care navigators (receptionists) will ask for some detail relating to your query and can support you with the online form if you would like some help to use it next time.
How long will it take to get an appointment?
If you have a new problem or worsening symptoms of an existing problem please use the "new health problem" tile and then choose the appropriate heading (general health, mental health, back/bone/joint/muscle problem). You will be asked to answer a series of questions, it is important you respond as accurately as possible as this is how urgency is assigned by the Klinik triage tool. New problems are allocated as either URGENT or ROUTINE.
Continuity of care is really important to us and our patients. If you have an ongoing problem and would like routine follow up consultation with the same clinician (where possible) please use the prioryCARE form and choose the "ongoing problem/follow up" tile.
Home visits
If you or your relative is housebound and would like to request medical care, please phone us on 01904 404100 or discuss with a patient care navigator (receptionist) on site. Requests for home visits received before midday will generally be assessed on the same day. Visits requested after this time will be triaged and if deemed urgent will be actioned by the on call team that day.
Need medical help? Use 111 online, get assessed and directed to the right place for you, like a consultation with a pharmacist, all without leaving your sofa. 🌐 https://t.co/OpC7N2kI9m https://t.co/LEKDfAKOqr
5:00pm - 26 Jan 2023
Some people should take vitamin D supplements all year round, including children up to the age of 4 and people who are at risk of not getting enough vitamin D. Just 10 micrograms a day is all you need. Find out more ➡ https://t.co/GaV2BA1sO0 https://t.co/WtQSWrOcwf
1:30pm - 24 Jan 2023
Wishing a safe and happy Lunar New Year to our patients, colleagues and friend celebrating #YearOfTheRabbit. 🐇 #ChineseNewYear2022 https://t.co/iV2j8Y70NS
2:30pm - 22 Jan 2023
For young people aged <18, @YorSexualHealth run a walk-in clinic every Thursday. For more information about their services, visit their website ⬇️ https://t.co/BnKpCPYs1S https://t.co/OuLNCi7U4J
9:06am - 20 Jan 2023
For most people, flu is an unpleasant illness that can knock even the most healthy of us off our feet. Visit the NHS website if you need advice and guidance. Flu can make you feel very unwell. Most people get better without needing medical treatment. https://t.co/vzXZuQdKl2
1:00pm - 18 Jan 2023
Do you know the 4Ts of #T1Diabetes? They are: 🚽 Toilet (needing a wee more) 💦 Thirsty 😴 Tired ⬇️ Thinner If you’re already familiar with the 4Ts, will you share this post to make sure more people know the signs of type 1 diabetes? https://t.co/64N1DkqmQC
9:00am - 17 Jan 2023
Qwell is a FREE mental health & wellbeing platform that offers online counselling support for those aged 18+ across Humber & North Yorkshire - with no waits, referrals or criteria to access. Access free and anonymous online counselling by visiting: https://t.co/4UcZnK3jGS https://t.co/s40Hc1wC2Y
10:06am - 15 Jan 2023
Listen again to Dr Emma Broughton talking on @BBCYork to @adamtyork about York Women’s Health service & how it will support more people with their #contraception, #menopause & #fertility issues in future (1hr20mins in) #WomensHealth #NHS #York https://t.co/Z2kIIoaCrP
2:03pm - 14 Jan 2023