Long Term Conditions

Long term Conditions

A key part of modern general practice is the management of chronic diseases such as asthma, hypertension (high blood pressure) and type 2 diabetes. Priory Medical Group has highly trained specialist nurses in all these areas of chronic disease management.

Due to the Covid-19 pandemic we are aware some patients have had their annual review delayed. We are offering innovative solutions such as asthma reviews via text or video consultation. We are prioritising our very high risk patients initially but are able to offer remote annual reviews to all our patients in due course. If you have a question about your chronic disease you can use the prioryCARE online form to get in touch, choose nurse appointment, then “I have a question about.....”.

If you are due a blood pressure check; many of our reception areas now have a “BP pod” and you can book an appointment slot to use this via the NHSapp and your SystmOnline account. You can also do home blood pressure readings and either drop off a paper copy of the results (with name and DOB included) to any of our reception desks or use the prioryCARE online system and choose the general enquiries tile.

Blood testing capacity is limited but we have some phlebotomy clinics running across our surgeries. You can use the prioryCARE online system to request a blood test appointment (choose the nursing appointment tile), phone us or ask a receptionist to assist you.

If you are able, please attend the York Community Stadium drop-in blood taking clinic which is on Kathryn Avenue, Monks Cross Drive, Huntington, YO32 9AF, there is free parking up to two hours. It is open Monday to Friday, 8.00am to 5.45pm and quieter times are between 8am-9.30am Tuesday to Friday. You will need to take a blood form with you to attend.

Any changes to the hours will be communicated by York Hospital here.

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Priory Medical Group

We have received a number of queries relating to covid/flu vaccine clinics so have put together some FAQs as below.

2nd October 2023

Priory Medical Group

There are ongoing phone issues at Priory Medical Centre affecting incoming calls to the practice. We're experiencing an intermittent fault where the phones are connecting / disconnecting at regular intervals, when connection is lost its either cutting patients off or dropping the call for a period of time. X-on (our cloud based phone system provider) have been out and done a full investigation of the their equipment and have established that there is no issue with any of the hardware located on site, the issue is outside of the surgery and likely caused by a problem on the BT network, X-on have escalated the fault to BT and we're awaiting an update on this. Our patient central team have alternate arrangements in place, using other lines to support our patients who call us. If you are able please use the prioryCARE form to reduce the phone traffic through the practice where possible - you can request appointments, prescriptions, fit notes and much more. You can use the NHSapp to check results and much more. ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (usual opening times on our website) - Victoria Way is closed this afternoon due to staff sickness. ➡️ https://www.priorymedical.com/our-surgeries/

2nd October 2023

Priory Medical Group

The practice inbound phone line issues remain this morning. Our provider, X-on, are trying to fix this as quickly as possible and we will keep you updated via social media. If you need to request an appointment, sick note, prescription etc please use the prioryCARE form if possible ➡️ https://access.klinik.co.uk/contact/priory-medical-group Our reception desks remain open (Park View closed this pm) but understandably the reception team are experiencing higher than average attendance so you may experience a wait.

29th September 2023