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Mental Health

A photo showing Dr Knight speaking to a patientMental Health Support

We have a team of first contact Mental health practitioners, they are specially trained clinicians who can offer support and advice about a wide range of mental health symptoms. If you select "mental health problem" when using the prioryCARE form your request may be actioned by a member of the Mental Health practitioner team.

Mental Health Physical Health Review

People with severe mental illness (SMI) such as schizophrenia, bipolar disorder, non-organic psychosis or those who take certain medications (mood stabilisers or antipsychotics) have a lower life expectancy of 15-20 years compared to the general population. This is mainly due to physical health needs being overlooked – these underlying health problems can be treated such as high blood pressure, obesity, smoking, high cholesterol, and diabetes. The earlier we can detect these issues the better the chance of reducing these risks or help prevent further harm. Once diagnosed with SMI you will be offered an annual review, even if your mental health is stable or you not longer take medication as your increased risk remains.

What will the review entail?

Each year we will need to collect some information from you – this includes

  • Weight and height - so we can calculate your BMI
  • Alcohol intake
  • Physical activity level
  • Smoking status
  • Blood pressure reading

We will also check that you are up to date with blood tests that check your blood sugar and cholesterol levels. We try to gather as much data as possible via a digital messaging system however if this is not possible, we can arrange a further appointment.

NHS Talking Therapies

NHS Talking Therapies (previously known as York and Selby IAPT) offer talking treatments to people aged 16+ in the local area. You can find out more information and self refer here. You can also call 01904 556840 Monday-Friday 9am-5pm. Assessments are initially done over the phone, although alternative arrangements can be made if needed. 

This video explains more:


The Children and Adolescent Mental Health Service is based at Orca House in Osbaldwick and they run a range of specialist clinics for children and young people. We can send referrals as appropriate and you can also call the CAMHS single point of access team on 01904 615345.

Crisis Team

Update to Crisis Team and Urgent MH support May 2024:

Anyone experiencing a mental health crisis in County Durham, Darlington, Teesside, North Yorkshire, York and Selby, can access urgent support 24/7 by calling NHS 111 and selecting the mental health option (this is option 2). Calls will be answered by mental health advisors who will be able to quickly assess the situation and determine whether an urgent referral is required.

The current freephone crisis service number (0800 0516 171) will stay active for a while to make sure those familiar with it always get the support they need.

Other Local Support

  • QwellFree, safe and anonymous mental wellbeing support and online counselling for adults 
  • York Mind: Offer a range of support for young people and adults, contact them online or call 01904 643364 
  • The Haven: The Haven offers out of hours mental health support for any one aged 16+ in the local area. Open Monday to Friday 6pm-10pm and Saturday-Sunday 12pm -10pm. Based at 30 Clarence Street, York, YO31 7EW 
  • Young Minds: They are a mental health charity for children, young people and their parents
  • Recovery College: Provide a range of online courses and resources for young people struggling with a variety of issues

Armed Forces Resources

If you are serving in the armed forces or a veteran there are dedicated support services to help you with a variety of problems. You can let us know you are serving/veteran by using the prioryCARE form and choosing the "general enquiries" tile.