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Our Team

Winter viruses have definitely arrived, we are seeing many patients get in touch about cough, cold and vomiting symptoms. In turn, we are seeing sickness absence impacting our staffing.

We know it can be disappointing if an appointment is moved or we need to turn off the prioryCARE form as we are overwhelmed with urgent requests. We need to ensure the safe running of the practice and safe and high quality care for our patients.

We are experiencing sickness across all teams this week, reception, patient central and clinical teams (GPs and nursing team) which is putting pressure on some of our services. Please be patient with us, we are doing our very best to provide care for as many patients as we can.

NHS111 are available 24/7 if you struggle to get in touch with us regarding an urgent issue.

 

To see any changes to opening hours or site closures, please always check our news page.

Surgery Contact Details

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Surgery Contact Details

Full address details for all of our surgeries can be found on the Surgeries page. There is one direct line to call Priory Medical Group, the Patient Central team will direct your call as appropriate - 01904 404100. Our phone lines are open 8am to 6pm Monday to Friday.

Other Contact Numbers
Private Medicals 01904 404100
MASTA Travel Clinic 01904 928838

If you are a healthcare professional enquiring about our prioryCare model of patient access please email us at enquiries@priorymedical.com

Our surgeries are closed on Sundays and Bank Holidays. We have some pre-booked appointments during weekday evenings and Saturday mornings.

Out of Hours and Emergency Contact Numbers

If you require medical assistance outside of surgery hours please use the following options: 

NHS 111: You can call 111 when you need medical help fast but it's not a 999 emergency. NHS111 is a fast and easy way to be signposted to get the right help, whether that is the out-of-hours GP, dental care or a local pharmacy. NHS111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones and you can access them online via https://111.nhs.uk or via the NHSapp.

Medical Emergency: You should call ’999’ for an ambulance when it is obvious that you or another person is seriously ill and in need of immediate emergency medical care.