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16th July 4.25pm: Our IT systems are down across the practice (and we think surgeries across York). Please bear with us as we cannot use any of our computer systems currently. The prioryCARE form has been turned off as the teams cannot access the system to look at cases. If you have an urgent issue please contact NHS 111 or be aware that our reception and patient central teams will not be able to access your medial records. N3i, our provider, are aware and working on a solution. We will update you further as we have more updates.

Thursday 17th July - all our sites will be closed from midday for a York-wide training event (Protected Learning Time). Urgent clinical cover will be offered by Nimbuscare. We will reopen as normal at 8am on Friday 18th July.

Over the counter (OTC) medicines

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Over the Counter (OTC) Medications

OTC medications are those that can be bought from pharmacies. GP practices are encouraged not to prescribe medications that are available from pharmacies and supermarkets without a prescription.

Remember you don’t need an appointment to see a pharmacist, which makes it quicker and easier to get advice and medicines rather than contacting the surgery. Buying medicines over the counter will also help to free up GP appointments for those who really need them.

Examples include treatments for: hayfever, dry skin, scabies, athletes foot, conjunctivitis and warts etc.

Currently the NHS spends around £136 million a year on prescriptions for medicines which could otherwise have been bought over-the-counter. Buying medicines yourself will help save the NHS money as some products to treat minor, short-term illnesses can be purchased over-the-counter at a lower cost than that which would be incurred by the NHS.

Importantly, the prescription changes will not affect the prescribing of over-the-counter treatments for long-term conditions or more complex conditions, or where minor illnesses are a symptom or side effect of a more serious condition.

Your local pharmacy can also help with treatments for seven common minor illness such as urine infections, sinusitis and shingles. See our Urgent Care page for more details on Pharmacy First.