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Winter viruses have definitely arrived, we are seeing many patients get in touch about cough, cold and vomiting symptoms. In turn, we are seeing sickness absence impacting our staffing.

We know it can be disappointing if an appointment is moved or we need to turn off the prioryCARE form as we are overwhelmed with urgent requests. We need to ensure the safe running of the practice and safe and high quality care for our patients.

We are experiencing sickness across all teams this week, reception, patient central and clinical teams (GPs and nursing team) which is putting pressure on some of our services. Please be patient with us, we are doing our very best to provide care for as many patients as we can.

NHS111 are available 24/7 if you struggle to get in touch with us regarding an urgent issue.


 

To see any changes to opening hours or site closures, please always check our news page.

Over the counter (OTC) medicines

Over the Counter (OTC) Medications

OTC medications are those that can be bought from pharmacies. GP practices are encouraged not to prescribe medications that are available from pharmacies and supermarkets without a prescription.

Remember you don’t need an appointment to see a pharmacist, which makes it quicker and easier to get advice and medicines rather than contacting the surgery. Buying medicines over the counter will also help to free up GP appointments for those who really need them.

Examples include treatments for: hayfever, dry skin, scabies, athletes foot, conjunctivitis and warts etc.

Currently the NHS spends around £136 million a year on prescriptions for medicines which could otherwise have been bought over-the-counter. Buying medicines yourself will help save the NHS money as some products to treat minor, short-term illnesses can be purchased over-the-counter at a lower cost than that which would be incurred by the NHS.

Importantly, the prescription changes will not affect the prescribing of over-the-counter treatments for long-term conditions or more complex conditions, or where minor illnesses are a symptom or side effect of a more serious condition.

Your local pharmacy can also help with treatments for seven common minor illness such as urine infections, sinusitis and shingles. See our Urgent Care page for more details on Pharmacy First.