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Vacancies

Winter viruses have definitely arrived, we are seeing many patients get in touch about cough, cold and vomiting symptoms. In turn, we are seeing sickness absence impacting our staffing.

We know it can be disappointing if an appointment is moved or we need to turn off the prioryCARE form as we are overwhelmed with urgent requests. We need to ensure the safe running of the practice and safe and high quality care for our patients.

We are experiencing sickness across all teams this week, reception, patient central and clinical teams (GPs and nursing team) which is putting pressure on some of our services. Please be patient with us, we are doing our very best to provide care for as many patients as we can.

NHS111 are available 24/7 if you struggle to get in touch with us regarding an urgent issue.

 

To see any changes to opening hours or site closures, please always check our news page.

Our Surgeries

You are here: Home > Our Surgeries

A photo showing a patient at the reception desk at Park View surgery

We have nine sites across the city of York, see the homepage for our practice boundary/map.

Cherry Street surgery (Clementhorpe) has currently suspended services, patients who live near this surgery are able to use any other nearby surgery site. Please do not drop samples or prescriptions at Cherry Street.

You can call 01904 404100 to speak with our Patient Central team who will direct your call appropriately. Our phone lines are open 8.00am to 6.00pm Monday to Friday. See our specific site pages for opening times of the surgeries.

From 2nd June 2025 our lunchtime closure will be extended - we will be closed over lunchtime between 12:15 and 13:00pm. Patients are still able to use the prioryCARE form and call our Patient Central team during this time on 01904 404100 - see our News Page for more information.

There may also be short notice changes to the opening times of some of the smaller site receptions due to staff illness, but we will always ensure our patients have access to a reception team nearby. We will update the website News Page and Facebook page with any short-notice alterations.

There are some pre-booked evening and weekend clinics based at Priory Medical Centre in Acomb and Heworth Green Surgery.

Chief Operating Officer: Caroline Alexander

Priory Medical Centre: Cornlands Road, Acomb YO24 3WX 

  • Partners: Dr Robert Fisher, Dr Nick Knight

Lavender Grove Surgery: Lavender Grove, Boroughbridge Road, York YO26 5RX  

  • Partners: Dr Emma Fraser, Dr Vickash Jankee

Rawcliffe Surgery: Belcombe Way, Water Lane, Clifton YO30 6ND

  • Partner: Dr Victoria Middleton

Heworth Green Surgery: 45 Heworth Green, Heworth, York YO31 7SX

  • Partners: Dr Emma Broughton, Dr Tom France, Dr Sam Plummer

Victoria Way Surgery: 2 Victoria Way, Huntington York YO32 9GE

  • Partners: as per Heworth Green 

Fulford Surgery: 2 Fulford Park, Fulford, YORK YO10 4QE

  • Partner: Dr Emma Dickinson

Tang Hall Lane Surgery: 190 Tang Hall Lane, York YO10 3RL

  • Partners: Dr Chris Bennett, Dr James McNay, Dr Abbie Brooks

Park View Surgery: 28 Millfield Ave, Hull Road, York YO10 3AB

  • Partner: as per Tang Hall Lane

There are some services and clinics only offered at certain sites e.g. INR blood tests at Lavender Grove, Tang Hall Lane and Fulford Surgery and minor surgery at Heworth Green, Fulford Surgery or Priory Medical Centre.

Accessibility of our surgeries 

If you need assistance while on site, our Reception teams are able to support you e.g. dropping off relative or support to get in to the building. Our surgeries have:

  • 1-2 disabled parking bays
  • Accessible toilet
  • Allow assistance dogs on site
  • Funded translation services including BSL
  • Hearing Loop available in reception
  • We can provide letters/paperwork in large print
  • We can access EasyRead leaflets where needed
  • Ground floor access across all sites, lift available at Heworth Green for patients needing to use the first floor

Adjustments for appointments can be made on request - e.g. using text/video for deaf patients, turning off lights for patients with sensory needs or attending with a carer/friend/advocate (see this poster for more details). Please inform us of any reasonable adjustments that would support your visit - let reception know or send us an email to hnyicb-voy.pmg-reasonableadjustments@nhs.net.

We can also provide confidential space if you need to talk in private with our Reception teams.

We ensure that our buildings and facilities as a public building are inclusive of the protected characteristics as far as possible in line with the Equality Act 2010. PMG provide training for all staff to assist and support all patients with diverse needs.

Safe Surgery

PMG is a Safe Surgery - this is any GP practice which commits to taking steps to tackle the barriers faced by many migrants in accessing healthcare. At a minimum, this means declaring your practice a ‘Safe Surgery’ for everyone and ensuring that lack of ID or proof of address, immigration status or language are not barriers to patient registration. For more information visit this website or see the poster here.