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Following a consultation with one of our clinicians, you may be advised an onward referral is appropriate. This may be for an X-ray, scan or to a hospital outpatient clinic. All referrals sent to York Hospital to request an outpatient appointment are triaged by the Vale of York CCG Referral Support Service – more information here


Locally, patients can self-refer to the musculoskeletal (physio) service via The website has a number of useful leaflets and videos about joint and muscular conditions and it guides you through the self-referral process.

Mental health support

IAPT is a national NHS programme designed to increase the availability of talking therapy treatments recommended by the National Institute for Health and Clinical Excellence (NICE).

Significant events like bereavement, unemployment, relationship breakdown, traumatic events or even stress at work can lead to difficulties requiring help and support. Problems with low mood and anxiety can develop and make it difficult for us to cope with life’s daily demands.

To make sure that the IAPT service is right for you, patients over the aged 16 can complete a self-referral form online at or by telephone Monday-Friday 9am-5pm on 01904 556840. Assessments are undertaken over the phone, although alternative arrangements can be made if required. At the end of the assessment, they will discuss what help is available within the service. Where IAPT is not the most suitable service they can signpost you to alternatives where available.

In a mental health emergency you can contact the local crisis team using the central freephone telephone number 0800 0516 171.

Other useful links for mental health support

York Mind -\
Kooth - mental health support and counselling for young people aged 11-18yrs
The Haven @ 30 Clarence Street offers out of hours mental health support to anyone aged 16 or over living in York


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