Cancer

We can support you in many ways via our clinical staff or social prescribing team; whether you have been recently diagnosed or had cancer a number of years.

St Leonards Hospice: The hospice team offer care for terminally ill people, and people with life limiting illnesses. They offer a range of services including bereavement support, hospice@home care and helping with symptom control.

York Against Cancer: They offer a range of support to patients with cancer, visit their website for more information.

Macmillan: They we can support you in a number of ways and their website has information about different cancer types.

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Priory Medical Group

We have scheduled our next NHSapp support sessions: 23rd October 10am-12pm: Priory Medical Centre, Cornlands Road 4th November 1pm-3pm: Fulford Surgery 20th November 10am-12pm: Priory Medical Centre, Cornlands Road If you are keen to use the NHSapp but feeling unsure about how to sign up or use the app, come along to one of our drop-in sessions and the team will help you feel more comfortable and confident using the app. Check our website for more information: https://www.priorymedical.com/news/nhsapp-support-sessions/

29th September 2025

Priory Medical Group

▶️ Repeat Medications using the prioryCARE form We want to let you know about some important updates to how we manage prescriptions at Priory Medical Group. These changes come in to effect on *20th October 2025* are designed to make things safer, simpler, and easier for you. We have discussed this with our Patient Participation Group (PPG) ahead of the change. Requesting repeat prescriptions: Please use the NHS App, SystmOne Online, or ask our front-of-house team for help. We can no longer take repeat requests through the prioryCARE form or over the phone (unless this is already in place for you due to extenuating circumstances). ➡️ Keeping you informed: Our team will let you know what’s happening with your prescription at every step. You’ll always know when to expect it and if anything needs extra attention. ➡️Extra care for those who need it: Patients who need extra support or have safeguarding concerns will be prioritised and handled with extra care and attention. ➡️Safe and careful review: Our Prescription Administration Team, Clinical Pharmacists, and GPs work together to make sure your medications are safe and correct. ➡️What you need to do: Submit your repeat prescription requests using the NHS App or SystmOne Online, or ask our staff at reception for help (you can still use the prescription boxes in all our surgery sites). If you need help with accessing these options please, see the Online Services page of our website or do get in touch via the telephone or at the surgery. If you experience side effects or need a new medication, follow the instructions in the prioryCARE form so your request reaches the right clinician. You will still be able to use the online form to request a medication review or let us know about a problem with your medication or prescription. Keep your contact information up to date so we can get in touch with any updates. We know change can feel confusing, but our team is here to help every step of the way. If you need guidance, have questions, or want help with the changes, please get in touch. Thank you for your understanding and for helping us make our service safer and easier for everyone. See our website for more information: https://www.priorymedical.com/prescriptions/

29th September 2025

Priory Medical Group

Thank you for your patience this week - we know it is hugely disappointing when you cannot get through on the phone/online form or when your appointment is rescheduled. It has been a challenging week ensuring the safety of our patients and staff. We have worked as hard as we can to see as many patients as possible while offering high quality care. We wish our staff that have been unwell this week a speedy recovery and a restful weekend. We shall take this opportunity to share this Google review about Tang Hall Lane surgery on #feedbackfriday, it really does lift the teams to see positive reviews. If you think a team member put you at ease, offered you high level care or went above and beyond, do think about sending in a Google review or completing our Friends and Family test. https://www.priorymedical.com/contact-us/ “Fab service from this surgery. I'm a patient with Heworth green normally. Had a fairly urgent issue, not only did they get me seen on the day yesterday, both the dr and the receptionist were lovely. Very professional and personable” PMG partners

26th September 2025