As we head in to the summer months, it’s a useful time to highlight that we cannot help with medical issues if you are on holiday abroad. Remember to pack sun cream and a good first aid kit when travelling. Pharmacies in Europe can often help with minor illness such as ear ache or insect bites. In the event that you need medical assistance while on holiday, you should seek a local service and inform your insurance company as appropriate. We recommend you have adequate travel insurance. If you are travelling to a country in the Europe Economic Area (EEA), you can apply for a free UK Global Health Insurance Card (EHIC) which may give you access to free or reduced cost medical treatment. You can see more advice about your health when travelling on our news page: https://www.priorymedical.com/latest-news/holidays-and-your-health/ A reminder re our policy on prescriptions for travelling: https://www.priorymedical.com/prescriptions/
New Patients
Register as a patient
If you are registered with PMG and move out of our practice boundary area (see map on homepage) you will be asked register elsewhere and removed from our list.
Equality
We treat all our patients equally, no matter what their condition or treatment or how often they visit the practice. We do not differentiate by reason of age, race, religion, disability, or the beliefs of our patients.
Zero tolerance of harassment and abuse
We support the NHS ‘Zero Tolerance’ campaign for Health Service Staff and have a zero tolerance policy towards harassment and abuse of staff or patients, including homophobia, biphobia, transphobia, racism, sexism, ageism, or harassment or abuse on basis of disability, marriage or civil partnership, pregnancy or maternity, religion or belief.
NHS England Out of Area (OOA) Scheme
PMG are not signed up to the NHS England Out of Area Scheme. Any patients formally registered on the scheme from before 2018 will have their status honoured. As per the directions of the OOA Scheme, a patient who needs access to home visiting/ district nurse visits/ community mental health team input or any other community service will need to register with their local practice.
PMG is a Safe Surgery - this is any GP practice which commits to taking steps to tackle the barriers faced by many migrants in accessing healthcare. At a minimum, this means declaring your practice a ‘Safe Surgery’ for everyone and ensuring that lack of ID or proof of address, immigration status or language are not barriers to patient registration. For more information visit this website or see the poster here.
Summary Care Record
The NHS in England is introducing the Summary Care Record, which will be used in emergency care situations. The record will contain information about any medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had to ensure those caring for you have enough information to treat you safely. This information will be available to authorised health care staff providing your care anywhere in England.
We recommend that you read this information available from the NHS by visiting www.nhscarerecords.nhs.uk or by telephoning the helpline on 0300 123 3020.
Your decision is required when registering with PMG.
