This week is #CarersWeek “A carer is someone who provides unpaid care and support to a family member or friend who has a disability, illness, mental health condition, addiction, or who needs extra help as they grow older. It isn’t someone who volunteers or is employed to provide support.” This year the theme is 'Caring About Equality' highlighting the inequalities faced by unpaid carers, including a greater risk of poverty, social isolation, poor mental and physical health. Far too often, carers of all-ages miss out on opportunities in their education, careers, or personal lives, just because of their caring role. Get involved in Carers Week 2025, and together let’s work towards an equal society, where carers are truly valued, recognised and supported. If you are a carer, you can access more information and support: ➡️ Carers UK: https://www.carersuk.org ➡️ York Carers Centre: https://www.yorkcares.co.uk If you would like to let us you are a carer, find out how to do this on our website here: https://www.priorymedical.com/referrals-resources/carers/
Latest news
Telephone Lines
Call Centre Absence
We are having some unexpected longer term sickness absence in our Patient Central (call centre) team. We know this is frustrating and impacting on our abilities to answer phone calls in a timely manner. We are working to support the team with other PMG staff members and looking to actively recruit in to the Patient Central team.
We are asking for your support and patience while we are trying put measures in place. The call centre team that are working are trying their very best to help our patients.
Please use the prioryCARE form to contact us if you are able or come to our surgery reception sites if you need help.