We are experiencing extremely high demand for urgent same day appointments today. Our teams are working really hard to safely manage the high demand as best we can. If you have an urgent problem today please use community pharmacy or NHS111 if you are able to. We want to ensure our appointments are reserved for those most at need. Please call 01904 404100 as our prioryCARE form has been turned off
To see any changes to opening hours or site closures, please always check our news page
If you have a new health problem use the online prioryCARE form or call us on 01904 404100 to go through your symptoms
If already have sent a clinical request and are chasing this up or want to let us know that your symptoms have worsened or changed, please use the prioryCARE form, call us on 01904 404100 or pop in to our surgeries to discuss with a member of the team.
If you would like to know results from some tests you have had, please see our Test Results Page
For more information about how to arrange an appointment, see our Appointments Page.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick way to give your views after receiving NHS care or treatment.
Reviews
NHS reviews are no longer available to read or submit (June 2025).
Google reviews really help us to know where we can improve, but these are not anonymous. You can change your Google account name to a pseudonym or nickname to avoid revealing your full name publicly if you prefer.
We do our best to offer excellent service at all times. However, we are human and realise that sometimes we don’t get it right. If you have an urgent concern or this is relating to managing an ongoing prioryCARE request, please do not use this form as it is not monitored throughout the day. Please see above, re contacting us regarding a clinical problem.
Complaints can be dealt with by completing our online form:
You can complete a form available at all reception desks. Alternatively contact our Complaints Manager by writing to:
Complaints Manager Priory Medical Centre Cornlands Road Acomb York YO24 3WX
Include your contact details so we can respond and acknowledge your complaint within 3 working days. Following this, we may contact you for further information to us to investigate the issue further and then formally respond in line with our complaints policy.
Please be aware that if you are submitting a complaint on behalf of someone else, the patient will be asked to confirm consent before we can process and manage your complaint.
#KnowYourNumbersWeek 8-14th September
High blood pressure can lead to heart attacks, strokes, and other illnesses. Once you Know Your Numbers, you can get support to bring your blood pressure under control and prevent these diseases.
🔢 Know Your Numbers week raises awareness of high blood pressure, encouraging all UK adults to get a blood pressure check
⬆️ Six million people in the UK have high blood pressure and don’t know it
If you're aged 40 and over, and are eligible, you may be able to get a free blood pressure check at a local pharmacy.
⏺️ https://www.nhs.uk/nhs-services/pharmacies/find-a-pharmacy-that-offers-free-blood-pressure-checks/
For more information about #KnowYourNumbers
⏺️ https://www.bloodpressureuk.org/know-your-numbers/find-your-nearest-free-blood-pressure-check/
We often get asked if vaccinations are safe in pregnancy at this time of year. There are a number of vaccinations that are recommended in pregnancy, sometimes for the health of the mother and sometimes for the protection of the baby. This NHS website helps pregnant women understand the benefits of vaccination ➡️ https://www.nhs.uk/pregnancy/keeping-well/vaccinations/
We offer all our pregnant patients three routine vaccinations:
▶️ Flu
▶️ Whooping Cough
▶️ RSV
We don’t recommend live vaccines and it is important to consider a number of factors if you are planning to travel somewhere further afield when pregnant.
It is coming up to our winter flu and covid vaccination campaign. A reminder re the flu jab eligibility criteria this year:
https://www.nhs.uk/vaccinations/flu-vaccine/
