This week is #CarersWeek “A carer is someone who provides unpaid care and support to a family member or friend who has a disability, illness, mental health condition, addiction, or who needs extra help as they grow older. It isn’t someone who volunteers or is employed to provide support.” This year the theme is 'Caring About Equality' highlighting the inequalities faced by unpaid carers, including a greater risk of poverty, social isolation, poor mental and physical health. Far too often, carers of all-ages miss out on opportunities in their education, careers, or personal lives, just because of their caring role. Get involved in Carers Week 2025, and together let’s work towards an equal society, where carers are truly valued, recognised and supported. If you are a carer, you can access more information and support: ➡️ Carers UK: https://www.carersuk.org ➡️ York Carers Centre: https://www.yorkcares.co.uk If you would like to let us you are a carer, find out how to do this on our website here: https://www.priorymedical.com/referrals-resources/carers/
Test Results
Test Results
If you do not hear anything about your results (blood, urine, swab, x-ray etc), please assume these are normal or stable. We recommend you look on the NHSapp to check for recent any tests if you would like to see the full results.
If a test has been requested or arranged by the hospital teams (eg following a clinic appointment or after a stay on the ward) please contact that team for the result - this includes camera tests like colonoscopy. Call the hospital and ask to be put through to the secretary of the relevant department.
We are aware that many results requested by the hospital teams are visible on the Patient Knows Best app before the specialist team has had chance to action the result. Please contact the secretarial team at the hospital rather than the practice if you are concerned.
Blood/urine/swab results that we have arranged are available on the NHSapp or your online account as soon as they are filed, this does not always mean that the requesting clinician has seen the result. If there is any abnormality that might need action, you will be contacted in due course but please allow time for the requesting clinician to action this (they may have been off on leave/day off). It is important to take in to context your medication, symptoms and the reason for the test - hence why it is often best for the clinician originally involved to decide the next steps.
Text (SMS) is the standard way we communicate results (unless not consented to SMS or result needs further discussion). The results may come in batches, so you may receive more than one text over a number of days. Please make sure we have your up to date mobile phone number and your nominated pharmacy is up to date - you can change this on the NHSapp. If there is no mobile number on record or not appropriate to send an SMS, our reception team may contact you about a result. They might ask you to repeat a test or inform you that a prescription has been arranged.
If you have had an x-ray or scan, these results can take some weeks to come back depending on the waiting times for reporting. You can view these results on the NHSapp/SystmOnline account as soon as they are received by the practice, but this does not necessarily mean the result has been seen and actioned by a clinician. Please be patient with these results, we will inform you of the result if abnormal or action needed. Anything urgent is usually flagged to the practice by the radiology/scanning department, we will contact you if this is the case.
If you do want to contact us about a result, please allow us time to process/action the result (5+ working days for blood tests. Xrays and scans can take 14 – 28+ days to be reported and sent to us from the specialist).
You can use the "test results" tile on the prioryCARE form to ask for a result or call 01904 404100 to discuss with a member of our Patient Central team.
