patient participation group

Join our Patient Participation Group

Help shape the future of Priory Medical Group

We are actively seeking additional members to join our Patient Participation Group. If you would like to attend a meeting or would be interesting in joining the group please contact Debbie Ritchie on 01904 721518 for further information.

You do not need to physically attend meetings to participate and we have a wider group that is involved via e-mail communication or by phone.

When and where do we meet?

The Patient Participation Group meets monthly either on Monday or Wednesday evenings from 6:30 – 7:30pm. Meetings are held alternately at the Priory Medical Centre in Acomb and the Heworth Green Surgery at 45 Heworth Green. Dates of meetings are published many months in advance to make planning easier.

What do we do?

We work with Surgery staff and Management to seek the views of patient and make suggestions for improvements around the Practice

We provide a forum for the Practice to communicate more effectively with the patients about their general needs and ideas.

Our e-mail network group allows you to give us your views on new developments in the practice on-line rather than attending the meetings.

What are we currently working on?

• We review the quarterly patient surveys that take place at all surgeries
• We are publishing your views of the practice in all surgeries and on-line
• We give you feedback on your suggestions and explain what actions have been taken by the Practice

We make a difference, so can you!

In response to our feedback the Practice has opened the Heworth Green Surgery 4 evenings per week, is publishing new guidance on late and missed appointments and is increasing the number of “on-line” services to patients