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contact us
Surgery Contact Details
Full address details for all of our surgeries can be found on the Surgeries page.
Our surgeries are closed on all Bank Holidays, please use the contact details opposite for assistance when we are closed.
Clementhorpe |
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Fulford Surgery |
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Heworth Green Surgery |
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Lavender Grove Surgery |
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Park View Surgery |
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Priory Medical Centre |
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Rawcliffe Surgery |
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Tang Hall Lane Surgery |
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Victoria Way Surgery |
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Community Nurses |
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Community Nurses |
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Private Medicals |
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MASTA Travel Clinic |
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03 NUMBERS ARE NOT PREMIUM RATE NUMBERS! 03 Numbers are included in all bundle rates for mobile phones and landlines. |
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Friends and Family Test and Your Feedback
We value your input so that we can improve our services. Please complete our Friends and Family Test which is now part of our on-going 2 minute survey. Click here to go to the Comments Page
Better still take a few moments filling in our
Friends and Family Test and 2 minute survey
Updating your details
It is really important we have your correct contact details so that invites are sent to the current number/address. The easiest way to update your contact details is to use the prioryCARE online form, choose general enquiries > update contact details. You can also phone us on 01904 404100 or walk in to one of our reception desks to update your records.
Complaints
We do our best to offer excellent service at all times. However, we are human and realise that sometimes we don’t get it right. Complaints can be dealt with by email: complaints@priorymedical.com or at a surgery level. Alternatively contact our Complaints Manager by writing to:
Complaints Manager
Priory Medical Centre
Cornlands Road
Acomb
York
YO24 3WX
Out of Hours and Emergency Contact Numbers
If you require medical assistance outside of surgery hours please use the following options:
NHS 111 |
Phone: 111 |
You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. |
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Out of Hours GP Service |
Dial: 111 |
The Out of Hours GP Service gives you access to a GP when our surgeries are closed, typically evenings, weekends and during bank holidays. This service is accessed via NHS 111. |
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Medical Emergency |
Phone: 999 |
You should call ’999’ for an ambulance when it is obvious that you or another person is seriously ill and in need of immediate emergency medical care. Here are some examples of situations when you should dial 999 immediately: |
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- Chest pain
- Difficulty in breathing
- Loss of consciousness
- Severe loss of blood
- Severe burns and scalds
- Choking
- Fitting/convulsions
- Drowning
- Severe allergic reaction
- Head injury
If you are a healthcare professional enquiring about our prioryCARE model of patient access please email us at info@priorycare.co.uk
Freedom of Information Act
The Freedom of Information document for The Priory Medical Group can be accessed via the following link.
You will need Acrobat Reader to view the document. If you do not have Acrobat click here to download it.
PMG Freedom of Information Document
Safeguarding at Priory Medical Group
Information on safeguarding at Priory Medical Group can be fround here.
GP earnings
Priory Medical Group's average GP earnings can be found here: GP earnings
Privacy Policy
This privacy policy sets out how Priory Medical Group uses and protects your information.
The privacy policy can be viewed via the following link: PMG Privacy Policy
Cookies Policy
Information on Cookies and how we use them can be found at the following link:
PMG Cookies
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